Designer and author Donald Norman explains that there are three levels where interplays between emotion and cognition (thinking) occur; the visceral, the behavioural and the reflective.
Norman, D. (2008). Emotional Design. Enskede: TPB
Mugge, R., Schoormans, J. & Schifferstein, H. (2007). Product Attachment: Design Strategies to Stimuate the Emotional Bonding to Products, in H. Schifferstein & P.Hekkert, Product Experience, Burlington, Mass, USA: Elsevier.
Sudjic, D. (2008). The Language of Things. London, UK: Allen Lane.
Articles and online articles
Norman, D. (2002). Emotion and Design: Attractive Things Work Better, Interactions, 9, 4, 36-42.
Norman, D, (2009). Selective Memories, Metropolis, 28, 8, 90-91
Smith, A. (2017). How To Design A Website With Emotional Impact – Usability Geek. [online] Usability Geek. Available at: http://usabilitygeek.com/how-to-design-a-website-with-emotional-impact/ [Accessed 1 Sep. 2017].
Hustwit, G. (Writer & director) (2009). Objectified. New York, USA: Swiss Dots.
Norman, D, (2003). 3 Ways Good Design makes You Happy. Retrieved from https://www.ted.com/talks/don_norman_on_design_and_emotion